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Are Happy Workplaces Dangerous?

Are Happy Workplaces Dangerous?

BY Michelle McQuaid

“It’s official: employers can’t force you to be happy. Hallelujah,” cried the Guardian recently. This headline followed a ruling by the U.S. National Labor Relations Board against a T-Mobile Employee Handbook clause that read: “Employees are expected to maintain a positive work environment by communicating in a manner that is conducive to effective working relationships with internal and external customers, clients, co-workers, and management.”

The problem, argued union representatives, was that if employees were discontent they needed to be able to freely air their displeasure. But does maintaining a positive work environment really mean you can’t give people honest, straightforward, no-nonsense feedback? And what might this ruling mean for the practice of positive psychology and positive organizational scholarship in workplaces?

I asked Professor Kim Cameron, one of the world’s leading researchers on positive practices in workplaces. Discover my a-ha moment from our conversation in this short video:


Or listen to my full podcast with Kim or read the article from this interview.

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