Dr. Margaret Heffernan is an entrepreneur who mentors CEOs and senior executives of major global organizations and is lead faculty for the Forward Institute’s responsible leadership programme. She is the author of five books including Willful Blindness which was named one of the most important business books of the decade by the Financial Times, and in 2015 she was awarded the transmission prize for her book A Bigger Prize. Margaret’s Ted talks have been seen by over seven million people.
In today’s episode, Dr. Margaret Heffernan shares what researchers have learned about the impact competition has on our performance and wellbeing and gives us some practical tips on building psychological safety in our organizations.
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- [01:45] – Margaret explains what research William Muir discovered about how competition impacts productivity and why every leader needs to be mindful of this research in workplaces.
- [05:41] – Margaret explains why leaders may remain willfully blind to the cost on performance and wellbeing of fiercely competitive environments in workplaces.
- [09:57] – Margaret explains how willful blindness is driven by our theories of the world and how this impacts our ability to take in data that challenges our ideas.
- [11:40] – Margaret offers some tips for nudging leaders out of their willful blindness so they can appreciate the importance of their people’s wellbeing.
- [13:38] – Margaret shares why and how institutionalizing dissent in workplaces can help to lower levels of willful blindness for ourselves and others.
- [15:55] – Margaret explains how we can improve our ability in workplaces for “scrapping” as we learn to navigate conflict in healthy ways with each other.
- [19:24] – Margret offers some tips for improving social capital in busy workplaces and the impact it can have on the bottom line in workplaces.
- [22:41] – Margaret completes the Lightning Round.
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- Watch Margaret’s TedTalks Forget the Pecking Order At Work, or Dare to Disagree
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Until next time, take care! Thank you Margaret!