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Is Employee Engagement Over-Rated? Podcast with Patty McCord

Is Employee Engagement Over-Rated?

Podcast with Patty McCord

DELIVERED BY The Leaders Lab

Today’s Guest:

Patty McCord is a workplace innovator, culture and leadership consultant, and former chief talent officer at Netflix. Patty has many years of working with business leaders and aspiring management to help people realize and practice leadership. She is the author of a wonderful new book, Powerful: Teams, Leaders and the Culture of Freedom and Responsibility, which pushes the boundaries of thinking about the way we work. From abolishing performance reviews to challenging the need for policies, Patty believes people come to work as fully formed adults with a desire to make an impact and to be proud of what they do. Her ideas have been featured in publications around the world, including the Harvard’s Business Review, Fast Company and The Wall Street Journal.

In today’s podcast Patty explains why mapping engagement and happiness measures against productivity in workplaces may undermine the very results workplaces are trying to create.  She also shares how Netflix built a thriving culture by treating employees like adults, balancing freedom and responsibility and replacing performance reviews with radical honesty.

Connect with Patty McCord:


You’ll Learn:

  • [02:03] – Patty explains dangers of overlaying engagement and happiness scores with team performance.
  • [06:48] – Patty talks about the value of saying something radically honest every day.
  • [07:53] – Patty explains the importance of giving people feedback every day and offers tips for making this meaningful and effective.
  • [11:24] – Patty shares how Netflix created a culture of freedom and responsibility.
  • [12:28] – Patty explains why strategy is figuring out what not to do.
  • [16:52] – Patty shares Netflix’s approach of orchestrating vigorous debates to cultivate compassion in workplaces.
  • [19:23] – Patty gives examples of what should managers do instead of formal performance reviews.
  • [21:40] – Lightning round with Patty McCord.

Your Resources:

Thanks for listening!

Thanks so much for joining me again this week.  If you enjoyed this episode, please share it using the social media buttons you see at the bottom of this post.

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Until next time, take care!  Thank you Patty!

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