Join us for the Certificate In Creating Positive ChangeJOIN NOW

Are you passionate about helping people, teams, or entire organizations, schools, and communities to struggle well through chaos and work together to create positive changes?

Do you wish you had a network of positive change leaders you could learn from, grow with, and be supported by, as you work to make change happen?

Perhaps you’ve:

  • Struggled to win the buy-in of your stakeholders or win over your cynics, even when you’ve done everything right.
  • Found that helping people to create truly meaningful change is challenging, even when you have a whole toolkit of positive psychology tools to draw upon.
  • Discovered that gaining commitment, rather than just compliance for change, is difficult, even when you’ve been using the best organizational development or change management tools.
  • Uncovered that complex, adaptive systems like people, teams, and organizations are messy and dynamic, no matter how much leaders try to control or manage them.
  • Learned a bit about Appreciative Inquiry and realized you need more training to confidently leverage this powerful change approach, particularly on the psychology and neuroscience of this methodology.
  • Realized that it’s lonely on the cutting edge of leading change, even when things aren’t going too badly.

Here’s the good news: after many, many requests to teach people both the theory and practice of creating positive changes that enables people, teams, and systems to thrive, we’ve done it.

It’s called the Certificate In Creating Positive Change.

Imagine if you could:

  • Win over your stakeholders and cynics without ever needing to defend your positive change plans.
  • Confidently navigate the dance between order and chaos that are an inherent part of any change process – and teach others to do the same.
  • Have the latest evidence-based insights and tools from neuroscience, positive psychology, organizational development, and systems design at your fingertips to help people thrive, through even the most challenging change processes.
  • Design and deliver Appreciative Inquiry coaching, workshop and summit experiences to enable positive change, whilst surreptitiously building peoples’ positive change skills.
  • Consistently create positive, human-centered changes for complex, adaptive, and interconnected systems, be it for one person, an entire workplace, or a whole community.
  • Transform organizational cultures into the healthy and vibrant places you visualize them being.
  • Be supported by a global network of positive change agents who are willing to help answer your questions, provide inspiration, and offer encouragement.

The Certificate In Creating Positive Change is a live, online training program for people just like you who want effective, evidence-based, systems-oriented approaches for creating positive changes, be it through coaching, workshops, AI Summits, or other evidence-based change methodologies.

Starting on September 10th (AEST), 2020, running for 13 weeks, with a 90-minute live, online class every week, you’ll get all the learning, tools, and support you need from our world-leading positive change team.

You can join us from anywhere in the world. And if you can’t be with us live, don’t worry, all the classes are recorded, and we have an online member community where you can ask questions and seek help at any time.

Whether you’re an external practitioner, facilitator, or coach or an internal champion, leader, or expert (or not), when it comes to helping people to thrive as they create positive changes in workplaces, schools, or communities, the Certificate In Creating Positive Change has been designed to build on your skills and amplify your toolbox.

  • "Michelle's energy and vision lift everyone around her. She is a high-quality person and I recommend her fully."

    Professor David Cooperrider Founder of Appreciative Inquiry

  • "Michelle is one of the world's leaders in designing and implementing positive psychology interventions to workplaces."

    Professor Martin Seligman Founder of Positive Psychology

  • "Michelle offers great insights into how your mindset can turn even the most challenging situations into opportunities."

    Professor Carol Dweck Stanford University

  • “Louis is an engaging facilitator incorporating high impact research into practices that deepen everyone’s learning and growth. He has helped us become a healthier and happier organization.”

    Dr. Nance Lucas Director, Center for the Advancement of Wellbeing

Teaching Team


An honorary fellow at Melbourne  University’s Graduate School of Education, Michelle McQuaid (MAPP) is a best-selling author, workplace wellbeing teacher and playful change activator. Having completed her PhD under the supervision of Professor David Cooperrider on how AI Summits create positive disruptions in systems, Michelle has spent the last decade exploring the fusion between systems thinking, positive psychology, and appreciative inquiry. A practitioner at heart, with more than 25 years of global experience creating positive changes in systems of all sizes, Michelle thrives on helping people, teams, and organizations to create positive changes.



Louis Alloro (MAPP) helps schools, companies, campuses, and cities build their psychological muscles and rally together using the science of wellbeing to ideate, coordinate and execute on positive change projects. He is a senior fellow at the Center for the Advancement of Wellbeing, co-founder of The Change Lab, and a social entrepreneur producing highly sought after, evidence-based learning experiences around the world. He has trained and certified thousands of practitioners and workplaces in applied positive psychology and creating wellbeing for over a decade and is currently pursuing his PhD in systems informed leadership and change.



With a Masters of Science in Coaching Psychology, Michelle Etheve specializes in enabling people to create purposeful, strengths-based change and to thrive as they create, learn, and experiment together. As co-founder of The Change Lab, she helps to create cultures of curiosity by teaching people how to design and ask better questions. Michelle has designed and delivered Appreciative Inquiry summits, positive change experiences, and coaching development programs in workplaces, schools, and communities around the world.

Can We Walk Our Talk?

Committed, playful activators of positive change, we’ve traveled the world to learn from the masters, and then taken everything we’ve discovered to:

  • Travel the world helping a global professional services firm live its brand values across 60 different countries.
  • Move to Cleveland to be part of a ten-year AI Summit commitment to help the community build a green city on a blue lake.
  • Work with cities to facilitate inter-organizational expansion and collective action around some difficult social challenges
  • Wake up in Kyrgyzstan to help 100 business leaders from around the globe find more collaborative ways to work together.
  • Fuse design thinking and Appreciative Inquiry for senior leaders in a highly VUCA (volatile, uncertain, complex, and ambiguous) environments to help them lead positive changes, without burning people out.
  • Invite hundreds of female leaders in wineries around the world, from head office through to the vineyards, to design and help implement new inclusion initiatives.
  • Gain the buy-in of hundreds of leaders in the construction industry to embrace new ways of working together and teach them to be leaders of positive change.
  • Unite fiercely competitive schools to create Australia’s Positive Education Schools Association (PESA).
  • Fire up 22 schools and local community organizations in the Upper Hunter region in Australia to improve the wellbeing and resilience of local kids.
  • Accelerate and embed positive education approaches in schools around Australia with our one-day AI Summits.
  • Create a safe space for 11-year-old students to design the flourishing school community they want with their parents, teachers, and community members (and a school pet shark!).
  • Help design the creation of Melbourne University’s Center for Positive Psychology.
  • Teach the skills of positive change to hundreds of students completing the Masters of Applied Positive Psychology, or other similar programs, around the world.
  • Train, mentor, and certify thousands of positive psychology practitioners working in diverse and complex domains.

Be it creating positive changes across an entire system, one-on-one in coaching conversations, or anything in between, we are paid to teach and apply these skills every day in workplaces, schools, and communities around the world.

We also use them to build and grow our own business and to help us thrive professionally and personally as we navigate the messy and magical possibilities for chaos and order each day.

Here’s How The Certificate Works:

Each week you’ll attend a live 90-minute class − We know this is a time commitment but there are so many great things we can give you to help you create more positive change in the world. These sessions are broken up with 60 minutes of teaching and 30 minutes for jamming on your questions, peer and faculty coaching on your real-time change challenges .

All classes are recorded – If you want to go back at your own pace, or you can’t make it to the live class one week, then you’ll have the recording, which is yours to keep.

Cheat sheets and challenges are available – To help you transfer your learning into the real world, we’ll provide a cheat sheet summarizing the key content and a weekly practical positive change challenge, so you can immediately apply what you’re learning.

Accountability is strongly encouraged – We know creating change can be hard – even when its positive change – so we’ll be checking in at the start of each call on your experience with your positive change challenge to help you maximize the value of this program.

A Positive Change Toolbox is built – Throughout the training, we’ll be giving you: a range of tools to help you craft generative topics, ask appreciative questions, hold strengths-focused coaching conversations, and design appreciative inquiry workshops and summits, to name just a few. These are yours to steal-with-pride and use to create more positive change in the world.

Support is ongoing – To keep us connected and accountable between sessions, you’ll have access to a private area to ask questions, share inspiration, and seek support throughout the training program. You can contact us and each other at any time through this medium, and no question is silly.

A certificate is awarded – Attend the classes and complete the challenges and we’ll provide you with a certificate for participation at the end of the program.

The live classes will meet on Wednesday afternoon (US) and Thursday morning (AEST) and run from the 9th September (US) / 10th September (AEST) on the same day every week. Please check here for your local time – use Thursdays Melbourne, Australia at 7.30am to compare to avoid daylight saving challenges.

To accommodate different time zones and daylight savings changes during this period, the times will be as follows:

September 9, 16, 23, 30 October 7, 14, 21, 28 November 4, 11, 18 December 2, 9
Melbourne Thursday 7.30am Thursday 7.30am Thursday 7.30am Thursday 7.30am
New York Wednesday 5.30pm Wednesday 4.30pm Wednesday 4.30pm Wednesday 3.30pm
Los Angeles Wednesday 2.30pm Wednesday 1.30pm Wednesday 1.30pm Wednesday 12.30pm
London Wednesday 10.30pm Wednesday 9.30pm Wednesday 9.30pm Wednesday 8.30pm
Melbourne September 9, 16, 23, 30 Thursday 7.30am
October 7, 14, 21, 28 Thursday 7.30am
November 4, 11, 18 Thursday 7.30am
December 2, 9 Thursday 7.30am
New York September 9, 16, 23, 30 Wednesday 5.30pm
October 7, 14, 21, 28 Wednesday 4.30pm
November 4, 11, 18 Wednesday 4.30pm
December 2, 9 Wednesday 3.30pm
Los Angeles September 9, 16, 23, 30 Wednesday 2.30pm
October 7, 14, 21, 28 Wednesday 1.30pm
November 4, 11, 18 Wednesday 1.30pm
December 2, 9 Wednesday 12.30pm
London September 9, 16, 23, 30 Wednesday 10.30pm
October 7, 14, 21, 28 Wednesday 9.30pm
November 4, 11, 18 Wednesday 9.30pm
December 2, 9 Wednesday 8.30pm

*Indicative times only – check to confirm in your timezone

Here’s What You’ll Learn:

Over 13 weeks you’ll be given all the latest research, tools, and support you need to up your game when it comes to creating positive change. Together we’ll cover:

MODULE 1 (Week 1 and 2):

Why Is Change Often Hard?

  • It’s not the pace of change that wears us out, but the way change is led.
  • Moving from a mechanical world to a complex, human world.
  • Letting go of control and embracing order and chaos.
  • Seeing beyond deficits and spotting strengths.
  • Unpacking the many myths about change.
  • Exploring the layers of system change for me, we and us.

MODULE 2 (weeks 3 and 4):

What Skills Do Positive Change Champions Need?

  • Putting the idea of ‘change management’ to bed.
  • How our wellbeing is an essential ingredient for thriving teams and systems.
  • Building the confidence and motivation needed to navigate change.
  • Why building psychological safety sets our creativity and resilience alight.
  • Taking on your change ‘not so secret’ identity.
  • Growing our collective capacity to thrive at the me, we, us levels.

MODULE 3 (weeks 5 and 6):

How Do You Create The Pathways For Positive Change?

  • How to be a compassionate coach of disruption.
  • What it really takes to transform organizational culture.
  • Exploring and assessing the pathways for positive change.
  • Playing with the platinum circles for system change.
  • How to recognize and manage polarities.
  • Sparking the magnetic pull of purpose.
  • Why self-organization is a change superpower.
  • Creating conversations and safe containers for change.
  • How to track and fan the flames of positive change.
  • The need for generativity and not just positivity.

MODULE 4 (weeks 7 and 8):

What Positive Change Tools Can You Use?

  • Knowing what makes a good positive change tool.
  • Building a toolbox of change tools to choose from.
  • What the principles of Appreciative Inquiry teach us about systems.
  • Appreciative Inquiry 3.0: A 6-D framework that takes this method to the next level.
  • Creating generative topics that cause positive disruptions.
  • The science and art of asking generative questions that lead to action.
  • Claiming the conversation you want to lead.
  • Taking inspired and more effective action in your life and in your work.
  • Fusing design-thinking practices and tools into Appreciative Inquiry.

MODULE 5 (weeks 9, 10, and 11):

How Can You Put Appreciative Inquiry To Work For Positive Change?

  • How coaching conversations amplify positive changes.
  • The art and science of an appreciative coaching conversation.
  • Designing and delivering hope-fuelled Appreciative Inquiry team conversations, workshops, and meetings.
  • Creating safe spaces for uncomfortable Appreciative Inquiry conversations.
  • Committing to the appreciative inquiry conversation you want to have.
  • Learning how to create change with this methodology.
  • How AI Summits can create a positive disruption throughout a system.
  • A step-by-step guide to running an effective AI Summit (pre, during, and post).

MODULE 6 (weeks 12 and 13):

What Positive Change Will You Create?

  • Experience a virtual AI Summit experience.
  • Amplifying ways to create more positive changes in the world.
  • Identifying and sharing your theory of change.
  • Leveraging your strengths as a champion of change.
  • Celebrating your community of change champions.

Is The Certificate In Creating Positive Change Right For You?

If any of the points below describe where you’re at currently, then the Certificate In Creating Positive Change could be a great fit for you. Have you been:

  • Learning positive psychology or wellbeing science and are wondering what’s next when it comes to helping people thrive?
  • Playing with Appreciative Inquiry and wanting to shape your practice with the latest hot-off-the-presses research?
  • Designing change and shaping organizational cultures and needing to have the latest neuroscience and positive change research at your fingertips?
  • Leading teams that need to navigate complex, challenging times and co-create new ways or working together and a shared sense of purpose on their ‘new normal’.
  • Leading teams and longing to have better ways to gain people’s willing commitment, rather than reluctant compliance, or worse?
  • Thinking about the world more through a systems lens and wishing you could have a crash-course in systems thinking in a way you can truly understand?

Whether you want to take the certificate yourself or have a team of your colleagues take it together, we can’t wait to help you up your game when it comes to creating positive change. The world needs you.

Register Your Interest

Please enter your details to get on the wait list and be the first to know when we open registrations again

Join us for the Certificate In Creating Positive Change

You can grab your seat for just

One-time payment



3 monthly payments



Check in your currency

If you have a group of colleagues who would like to complete the certificate together please contact for group pricing. Or if you have circumstances that create significant financial or other barriers to this program, please email for scholarship application information.

  • "I am a certified Change Management professional who has studied positive psychology at a certificate and graduate level, and found this program to be shooting off all kinds of new fireworks! "

    Samantha Foulds

  • "This course was a fantastic resource for learning about concepts one can use to facilitate positive change. The wealth of information and resources provided gave me practical knowledge of how to use Appreciative Inquiry and tools I could immediately apply."

    Valerie Teglia

  • "A refreshing and exciting approach to change and positivity – the teachers live it and breathe it and have inspired and prepared me to go out and do it."

    Brett Leadbetter

  • "This class helped to build my foundation in Appreciative Inquiry and gave me more confidence, motivation and tools. I love that I was able to feel like I effectively learned while participating asynchronously."

    Amalia Cochran

  • "One month after the end of the program, I am still buzzing, developing and applying the content to my own program. Rich, hugely insightful, practical and a beautifully presented and supported program. Absolutely worth your time and investment."

    Louise Wiles

  • "Great return on investment. I've already completed lots of training and certification courses on a range of diverse topics but this one was a highlight for me. The program will challenge and extend your thinking about change and leadership and how to be the very best change agent you can be, no matter your role."

    Danielle Jacobs

Here’s What You’ll Get

  • 12 x 90-minute live teaching workshops and coaching to teach you how to create more positive changes for others.
  • 12 x cheat sheet summaries and real-world challenges you can immediately apply.
  • An evidence-based toolbox to help you apply what you’re learning in different contexts.
  • A dedicated online forum to ask questions, share inspiration, and get support whenever you need during the certificate.
  • A certificate of participation on completion you can add to your credentials.
  • Access to a supportive community of like-minded change agents.

Register Your Interest

Please enter your details to get on the wait list and be the first to know when we open registrations again

Join us for the Certificate In Creating Positive Change

You can grab your seat for just

One-time payment



3 monthly payments



Check in your currency

If you have a group of colleagues who would like to complete the certificate together please contact for group pricing.


Our Risk-Free Guarantee

We’re sure you’re going to find the Certificate In Creating Positive Change enormously valuable – and we’re willing to back it up with a hassle-free guarantee.

If the certificate doesn’t give you what you need, just let us know within the first 14 days of the program. Provided you can show us that you’ve been doing the work, but what we’re teaching just isn’t adding value, we’ll send you a full refund.

With this in mind, we do kindly ask that before you enrol, you are fully committed to gifting yourself this time and showing up to support yourself.

Phew! We know that’s a lot to absorb!

Let’s make it simple. If you’re ready to:

  • Play with the latest research and tools to help you take your ability to create positive change for others to the next level,
  • Dance more confidently between the mess and the magic, and the chaos and order, that is part of any human system,
  • Be part of a like-minded community of change agents from around the world who are willing to support and empower each other,

then the Certificate in Creating Positive Change is for you.

It’s our heartfelt hope that you’ll join us today.

Warmest wishes,

Michelle, Louis & Michelle

Frequently Asked Questions

Absolutely. We’ll cover enough of this research so you have just what you need.

Not at all. We’ll cover enough of this research so you have just what you need.

We’ll jump on Zoom (an online video conference platform you can access really easily through your web browser) and spend about 60 minutes teaching the content outlined for each module. Then we’ll open up for questions and reflections for the last 30 minutes. You can stay for the whole call or jump off when the teaching is done. All calls are recorded so you can revisit any part of them at any time.

All the calls are recorded so you can catch up as you need and if you have burning questions, you can submit them at any time for us to answer.

Don’t worry, the group will be the perfect size so everyone’s questions can be heard and answered so that you get as much value as possible.

It’s easy to participate in the coaching calls, all you’ll need is
1. A computer (laptop or desktop), tablet, or smartphone
2. A reliable internet connection
3. A web browser (like Firefox, Safari, or Chrome)
We’ll send you clear instructions for joining in on the workshops in our reminder emails.

No, our sessions are planned to be time-zone friendly wherever you are in the world. Just check the day and time zone list above.

Absolutely! If the certificate doesn’t give you what you need and you’ve been showing up and doing the work, just email our support team within 14 days of your purchase. We’ll send you a full, hassle-free refund.

We can help! Don’t hesitate to send me an email at and let us know how we can assist you.